Our team is especially busy with service calls as a result of burst sprinkler systems, freshwater pipes, and water lines connected to chillers or freezers.
If you’re concerned your property might be affected by a frozen or burst pipe, we recommend the following:
- Check to see if the water is flowing normally from faucets. A burst pipe will restrict flow. Also, check ceilings for leaks from fire sprinklers. If there is a leak or water flow is limited, turn off the main water shutoff valve to the building or apartment unit.
- Inspect the pipes closely for cracks. If you find any, call a plumber for advice before doing anything else. If major water damage has occurred, contact a restoration provider.
- If there is no damage present, add a space heater to the area or use a hairdryer to gradually warm the pipe. If the outside temperature is expected to rise, you can also wait for the pipe to thaw on its own before turning the water back on. Warning: Never use any type of open flame or torch to thaw pipes.
Our team is the first choice of property owners, managers, insurance companies, and independent adjusters. Our honesty, commitment, and dedication to helping our customers bring their lives back to normal as quickly as possible have earned us the Top Choice Award for Business Excellence for the past three years. No amount of training is a substitute for direct, hands-on, time-tested experience. For more than a decade, property owners and managers, insurance companies, and independent adjusters have made IBX Services their first choice for damage restoration projects of all types and sizes. Our technicians are trained, tested, and certified by the Institute of Inspection Cleaning and Restoration Certification and the Restoration Industry Association.